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Real Vet Reviews

BluePearl Pet Hospital

Emergency vet

9905 S US Hwy 17 92, Maitland, FL 32751Orange CountyPart of BluePearl Pet Hospital, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 69 out of 100Real Vet ScoreMixedLikely 67–71 given the evidence#78 of 106 scored vets in Orange County How ranked4.4From 1,989 ratings across 2 sources4.5 on Google (opens in new tab) (1,780 reviews)3.2 on Yelp (opens in new tab) (209 reviews)Replies to 11% of Google and Yelp reviews, 0 of 3 negative ones (of 19 read)Up 16 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.501,780
Yelp3.20209
  1. Star ratings, weighted: 4.36. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.26 from 19 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.34.
  4. What 16 reviews say about care: −0.12 stars.
  5. Result: 4.22 stars = 69 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for BluePearl Pet Hospital.

Quoted in Google, Yelp and Facebook reviews

Something else
$1,119
median of 2 mentions, $238 to $2,000

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Several reviewers praise the clinic for its compassionate staff and thorough communication regarding treatment plans and surgical updates. While most owners report positive experiences with the medical team, some individuals expressed concerns regarding high costs and administrative communication.

Often praised

  • Detailed explanations of procedures
  • Compassionate and friendly staff
  • Consistent communication during surgery

Common concerns

  • High cost of services
  • Inconsistent phone follow-ups

Written by AI from the reviews (members' first, then the newest), Nov 6, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Explaining options
73% positive, 27% negative, (11) mentions
Front desk and staff
90% positive, 10% negative, (10) mentions
Gentle with pets
67% positive, 33% negative, (6) mentions
Treatment results
40% positive, 60% negative, (5) mentions
Cost and billing
0% positive, 75% negative, (4) mentions

From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (bluepearlvet.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogscatsexotics
Services
emergency care24-hour caresurgeryacupuncturehospice and euthanasia
Payment options
CareCredit
Riad Kassar
From Google (opens in new tab)

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What's wrong with it?

⭐⭐⭐⭐⭐ Outstanding Care from Start to Finish! I cannot say enough wonderful things about BluePearl Hospital and the exceptional care they have provided for our Cocker Spaniel. From our initial consultation, Dr. Mariana took the time to walk us through every step of the proposed… Read the full review on Google (opens in new tab)

Terri
From Google (opens in new tab)

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What's wrong with it?

Very kind to pets & parents! Everyone was wonderful!! View on Google (opens in new tab)

Sherri Jenner
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Your support and trust inspire us every day to provide the best possible care for you, your pet and our community.
Manny Polanco
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

J Petro
From Google (opens in new tab)

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What's wrong with it?

Very informative very caring staff ans doctors all very nice View on Google (opens in new tab)

lidia obando
From Google (opens in new tab)

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What's wrong with it?

Went there with a broken heart after hearing our baby Luna may have a liver shunt. I can not explain how at ease we left after meeting some of the staff. Everyone was so sweet and Dr. Olsen shared so much info on how we got to where we were and how we can proceed. We took our… Read the full review on Google (opens in new tab)

Alesia Hartman
From Google (opens in new tab)

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What's wrong with it?

The staff and Dr. Polly were great. Dr. Polly took all the time needed to explain my options and discuss best path forward. View on Google (opens in new tab)

Janis Austin
From Google (opens in new tab)

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What's wrong with it?

Everyone that I talk to was very polite, very respectful and very nice. They made a stressful visit much nicer. View on Google (opens in new tab)

achu lil
From Google (opens in new tab)

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What's wrong with it?

horrible place over priced all they want is your money i brought my cat her her back legs were paralyzed and they did a scan x ray all for them to tell me i need to go somewhere else and can’t find the problem like they had one job ? my cat ended up dying because they charged me… Read the full review on Google (opens in new tab)

Brian Johnson
From Google (opens in new tab)

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What's wrong with it?

Great explanations and care for our pet when she is sick!!! View on Google (opens in new tab)

Janie Aguirre
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What's wrong with it?

Overall the visit went well, Would have been nice to see the vet. Still waiting on labwork results - it will be one week tomorrow. Pricing is comparable to the current market. View on Google (opens in new tab)

Britt Wallace
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Your 5-star review made our day! Thank you for trusting us with your pet’s care—we’re so grateful to have wonderful clients like you.
Melissa
From Google (opens in new tab)

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What's wrong with it?

What a great Pet Hospital! We just moved from out of state and needed to find an Internal Medicine team right away to get new bloodwork done and take over our pups health care plan. The person we spoke with to schedule the appointment was friendly and helpful. She even put us on… Read the full review on Google (opens in new tab)

Carol Ross
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What's wrong with it?

Dr. Polly spent so much time explaining my dog’s condition and advised me to let them do a heart scan before surgery due to fact he had a heart murmur that I was aware of. She and her team informed me he would probably not make it through surgery. She could have taken advantage… Read the full review on Google (opens in new tab)

Miguel Garces
From Google (opens in new tab)

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What's wrong with it?

We took our cat with advanced renal issues and was seen by Dr.Barber at Blue Pearl. She helped make the right decision for her and was very compassionate with our cat and with us. View on Google (opens in new tab)

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