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Real Vet Reviews

Billiar Animal Hospital

9311 SW State Rd 200 Ste 3, Ocala, FL 34481Marion County
Real Vet Score 68 out of 100Real Vet ScoreMixedLikely 58–78 given the evidence#33 of 39 scored vets in Ocala How ranked4.5From 89 ratings across 2 sources4.5 on Google (opens in new tab) (80 reviews)4.6 on Yelp (opens in new tab) (9 reviews)Google reviews in the last 12 months: 3.9 average from the 15 we've read, below its 4.5 on Google overallReplies to 67% of Google and Yelp reviews, 4 of 4 negative ones (of 15 read)
How this score was calculated
Ratings fromAvgCount
Google4.5080
Yelp4.609
  1. Star ratings, weighted: 4.51. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.87 from 15 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.39.
  4. What 13 reviews say about care: −0.18 stars.
  5. Result: 4.21 stars = 68 / 100. Based on a fair number of ratings.
Read the full method

What people paid

Amounts pet owners reported for Billiar Animal Hospital.

Quoted in Google, Yelp and Facebook reviews

Something else
$90
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

The clinic receives mixed reviews regarding its level of care and professionalism. While many owners praise the veterinarian's expertise with exotic animals and the facility's cleanliness, others report significant issues with wait times, handling techniques for large dogs, and communication during emergencies.

Often praised

  • Expertise in exotic and small animal care
  • Clean and well-decorated facility
  • Friendly and helpful support staff

Common concerns

  • Long wait times past scheduled appointments
  • Inconsistent handling of large or high-anxiety pets
  • Issues with emergency communication and scheduling

Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.

About this clinic

As stated on the clinic's own website (billiaranimalhospital.net), checked Nov 8, 2026. Call ahead to confirm.

Treats
dogscatsexoticsbirdsreptiles
Services
wellness examsvaccinesdental caresurgeryemergency caremicrochippinggrooming
Hours
Mon - Fri: 8:00 AM - 5:30 PM
Veterinarians
Igor Bispo
From Google (opens in new tab)

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What's wrong with it?

Absolutely amazing The place is so well kept and decorated Dr Sue is such an amazing Dr, the care and the attention and the love she has for the animals is outstanding and beautiful Definitely gonna start having all my pets here whenever needed View on Google (opens in new tab)

Erick Vispo
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Lyanne D.C.
From Google (opens in new tab)

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What's wrong with it?

We are so blessed to have Dr. Suzanne Billiar caring for our beloved bunny. Our bunny has been ill several times, and Dr Billiar always gives her compassionate, excellent care. We also want to thank Dr Billiar's staff for their kind attention and effort to ensure our bunny's… Read the full review on Google (opens in new tab)

Kristine Huber
From Google (opens in new tab)

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What's wrong with it?

We been looking for a vet after moving here. We been to two other vets and wasn't quite the right feeling. Took my dog piper (fat loves everyone bulldozer) in today . Friendly staff and dr billiar was very hands on . My wife went to take piper to car and the tech helped her… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much Krisitine! We absolutely LOVE Piper & appreciate you giving us the opportunity to care for her 💜 We truly try to treat every patient &… Read it on Google (opens in new tab)
M.K. Holloway
From Google (opens in new tab)

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What's wrong with it?

Omg The absolute best of it in the entire world I would recommend everybody come here she bends over backwards she works all the time she loves every animal. She is an absolute expert. Oh my God, please please visit this Veterinary office View on Google (opens in new tab)

Sofia Ramirez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Sandra “Sandy” Papapietro
From Google (opens in new tab)

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What's wrong with it?

We LOVE this place. Dr. Billiar is absolutely fantastic. She specializes in Exotic animals. She knows her stuff and is wonderful with these animals. Comforting atmosphere, very clean and everyone is super nice. Our Gaby, a red head parrot. She wasn't acting right. Her left wing… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for your wonderful review & for trusting us with Gaby's care 💜 Gaby is such a sweet bird & an absolute pleasure to care for. We are… Read it on Google (opens in new tab)
Suzanna Sa
From Google (opens in new tab)

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What's wrong with it?

I am editing my review, below, to comment on this establishment's response below my review. It says a lot about an establishment when they start calling paying customers crazy. I had been there twice before and it wasn't cheap. I recommend reading the responses of this… Read the full review on Google (opens in new tab)

Clinic's reply: The first two times you brought Starr to our hospital, we were "the best". We accommodated your concerns, answered your questions, and spent a considerable… Read it on Google (opens in new tab)
Jane Smith
From Google (opens in new tab)

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What's wrong with it?

𝙴𝚐𝚘 𝚒𝚜 𝚗𝚘𝚝 𝚜𝚢𝚗𝚘𝚗𝚢𝚖𝚘𝚞𝚜 𝚠𝚒𝚝𝚑 𝚌𝚘𝚖𝚙𝚎𝚝𝚎𝚗𝚌𝚎. 𝚃𝚑𝚎𝚛𝚎 𝚌𝚘𝚖𝚎𝚜 𝚊 𝚝𝚒𝚖𝚎 𝚠𝚑𝚎𝚗 𝚛𝚎𝚝𝚒𝚛𝚎𝚖𝚎𝚗𝚝 𝚒𝚜 𝚗𝚎𝚌𝚎𝚜𝚜𝚊𝚛𝚢. View on Google (opens in new tab)

Clinic's reply: We take every review seriously because the safety of our patients, clients, and staff is our highest priority. Unfortunately, this review omits important… Read it on Google (opens in new tab)
Eilene Kalbfeld
From Google (opens in new tab)

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What's wrong with it?

I brought my 80-pound rescue dog in for a first-time seizure diagnostic workup, having explicitly communicated his trauma history and schedule constraints. We waited nearly an hour past our scheduled time. When I inquired, I was informed there was an "emergency," a claim that… Read the full review on Google (opens in new tab)

Clinic's reply: We take every review seriously because the safety of our patients, clients, and staff is our highest priority. Unfortunately, this review omits important… Read it on Google (opens in new tab)
Susan Gardiner
From Google (opens in new tab)

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What's wrong with it?

EDIT: Since a member of staff has taken the time to "respond"... $90 JUST to book an appointment, without being seen (which I only found out after sitting on hold for 15 minutes with a sick rabbit)? This in addition to him having been registered for "Respiratory Issues" when I… Read the full review on Google (opens in new tab)

Clinic's reply: We're sorry you were disappointed, although we believe there are some misunderstandings about our scheduling process. Your rabbit was scheduled as a… Read it on Google (opens in new tab)
AnnMarie Della Vella
From Google (opens in new tab)

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What's wrong with it?

I absolutely love this vet and her staff! Dr. Billiar really knows her stuff! She diagnosed my dogs tumor just by feeling her stomach. Then she did an ultrasound to verify it. I wish I had taken my dog to her sooner because she possibly could’ve been saved. The office is very… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much AnnMarie! 💜 It means a lot to all of us that you've trusted us with your babies. We genuinely appreciate your kind words, your continued… Read it on Google (opens in new tab)
Dave Schoepke
From Google (opens in new tab)

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What's wrong with it?

Super clean Awesome reception/ friendly I highly recommend and reasonably priced View on Google (opens in new tab)

Clinic's reply: Thank you so much David, it was a pleasure meeting you & Pepe. We're so glad you had a great experience, and we truly appreciate your recommendation. Hope… Read it on Google (opens in new tab)
Erikson Alba
From Google (opens in new tab)

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What's wrong with it?

We just moved down from Pennsylvania and are new to the area our now year and a half rescue Zeke who was supposed to be about 40 pounds turns out to be a 71.6 pound 4ft standing hound mix when he was accordingly a beagle mix and our elder son Spartacus who is 13 going on 30 5… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much 💜! We're so happy you found us, and it's been a pleasure getting to know you, Zeke, and Spartacus. Thank you for your trust &… Read it on Google (opens in new tab)
Laurie Karp
From Google (opens in new tab)

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What's wrong with it?

Dr. Billiar is the most experienced and knowledgeable veterinarian. Our chicken, Violet, received a diagnosis called "Bumble Foot". It was difficult to find a vet to treat her until I met Dr. Billiar. Dr. Billiar explained why, how and when Violet contracted this issue and also… Read the full review on Google (opens in new tab)

Clinic's reply: Awe, thanks Laurie 💜 It has been such a pleasure caring for you and sweet Violet. We're so happy she's on the road to recovery, and we truly appreciate your… Read it on Google (opens in new tab)

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