53Real Vet Score 53 out of 100Real Vet ScoreMixedLikely 48–58 given the evidence#15 of 18 scored vets in Kissimmee How ranked3.8From 546 ratings across 2 sources3.9 on Google (opens in new tab) (524 reviews)1.8 on Yelp (opens in new tab) (22 reviews)Google reviews in the last 12 months: 4.4 average from the 15 we've read, above its 3.9 on Google overallReplies to 93% of Google and Yelp reviews (of 15 read)Down 4 points since September 2026How this score was calculated
Ratings from
Avg
Count
Google
3.90
524
Yelp
1.80
22
Star ratings, weighted: 3.81. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.40 from 15 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.98.
What 9 reviews say about care: −0.16 stars.
Result: 3.82 stars = 53 / 100. Based on many ratings.
Amounts pet owners reported for Banfield Pet Hospital.
Quoted in Google, Yelp and Facebook reviews
Something else
$130
median of 3 mentions, $40 to $220
Wellness exam
$115
median of 2 mentions, $79 to $150
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AI
The clinic receives mixed feedback regarding its operations, with some owners praising the quality of medical care and staff friendliness while others report significant issues with wait times and administrative errors. There are also specific mentions regarding high costs associated with additional treatments beyond basic plans.
Often praised
Knowledgeable and caring veterinary staff
Friendly and attentive service
Common concerns
Long wait times for appointments
Difficulty reaching the clinic by phone
High costs for additional medications and procedures
Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.
About this clinic
As stated on the clinic's own website (banfield.com), checked Nov 1, 2026. Call ahead to confirm.
Treats
dogscats
Services
vaccinesdental carespay and neuterhospice and euthanasia
Monthly plan$79 plus then cost for ears, adequin med, then injection charged separately ,glands etc all charged separately. 9 lb dog $220. I average $150 monthly plus $79 for plan.. too expensive.. persons are great. Not complaining about that View on Google (opens in new tab)
Clinic's reply: Hi Anibal. our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Clinic's reply: Hi Hannah - We hear your frustration and would like to know more about your experience with us. Please reach out to our Client Advocate Team at… Read it on Google (opens in new tab)
Clinic's reply: Hello Tahirih, we really appreciate you taking the time to share your feedback with us. We're always happy to help, and thanks for choosing to partner with us… Read it on Google (opens in new tab)
Clinic's reply: Hi Edna - We appreciate you sharing your positive experience with Banfield Pet Hospital. 🧡 We’re grateful to be a part of your pet’s care team.
No se ni por dónde comenzar de lo frustrada que me siento. Fui el viernes pasado a llevar a mi perrita para los papeles que se requieren para viajar. La cita era para las 10:30am, la llevé puntual y cuando me atiende la enfermera me dice te llamamos como en 1-2 horas para que la… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Sheila, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Clinic's reply: Hi Jeannette. Thank you for sharing your wonderful experience with Banfield Pet Hospital. 🧡 We’re grateful to be part of you pet’s care team!
Extremely satisfied with the service. Prompt attention. Ricardo, the assistant, was very attentive, helpful, and caring with my dog. And, of course, Dr. Montilla's delicate care. Grateful and highly recommended. View on Google (opens in new tab)
Clinic's reply: Yelitza - We're so glad you had a great experience! We’ll make sure to pass this on to our Kissimmee location. Thanks for partnering with us for your pet's… Read it on Google (opens in new tab)
Clinic's reply: Hi Richard. We're so glad you had a great experience! We’ll make sure to pass this on to the Banfield team. Thanks for partnering with us for your pet’s needs.