Ana
Star rating only, no written review.
Clinic's reply: A big thank you for your pawsome review! 🐾 We hope to see you again soon.
Banfield Pet Hospital
2510 W International Speedway Blvd, Daytona Beach, FL 32114Volusia CountyPart of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)Real Vet Score 46 out of 100Real Vet ScorePoorLikely 41–52 given the evidence#8 of 8 scored vets in Daytona Beach How ranked3.9From 474 ratings across 2 sources4.0 on Google (opens in new tab) (441 reviews)1.9 on Yelp (opens in new tab) (33 reviews)Replies to 84% of Google and Yelp reviews, 8 of 9 negative ones (of 43 read)Down 9 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 441 | |
| Yelp | 1.90 | 33 |
- Star ratings, weighted: 3.85. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.95 from 43 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.91.
- What 28 reviews say about care: −0.25 stars.
- Result: 3.66 stars = 46 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Banfield Pet Hospital.
Quoted in Google, Yelp and Facebook reviews
- Dental cleaning
- $120
- Wellness exam
- $80
- Something else
- $24
- Emergency visit
- $75
median of 2 mentions, $90 to $150
from 1 mention
from 1 mention
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience, with many praising the friendly and caring nature of the staff while others express significant frustration regarding administrative policies. Common points of contention involve the promotion of recurring service plans and issues with appointment scheduling.
Often praised
- Several reviewers describe the staff as very friendly and compassionate.
- Multiple owners report a smooth and pleasant atmosphere at certain locations.
Common concerns
- Several reviewers mention being pressured to purchase monthly wellness plans during initial visits.
- Multiple reviewers report frustration with appointment cancellations or rescheduling due to overbooking.
- Some reviewers express dissatisfaction with perceived inconsistencies in pricing and billing.
Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 82% positive, 18% negative, (11) mentions
- Cost and billing
- 38% positive, 63% negative, (8) mentions
- Gentle with pets
- 67% positive, 33% negative, (6) mentions
- Wait times and booking
- 20% positive, 80% negative, (5) mentions
- Explaining options
- 75% positive, 25% negative, (4) mentions
- Treatment results
- 67% positive, 0% negative, (3) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 28 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (banfield.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- vaccinesdental carespay and neuterhospice and euthanasia
- Languages
- Spanish
Reviews
Write a reviewMaria Parker
They were very friendly and explained the whole process and answered any and all questions. Great staff. Recommend. View on Google (opens in new tab)
Clinic's reply: Hi Maria - Thank you for sharing your experience with us! We appreciate you expressing these kind words to us!
Diane Michael
I do not recommend. I would not take your animal to them or any other Bansfield location. Their annual program seems fraudulently. I am looking into this. Very unfortunate! View on Google (opens in new tab)
Clinic's reply: Hi Diane, Thank you for taking the time to let us know about your experience. We'd like to better understand what happened during your visit. Please email us… Read it on Google (opens in new tab)
weller0060
I would give zero Stars. What kind of operation is this? You cancel an appointment in the morning of because you're overbooked? You have online digital booking, this should be automated. But no, your system is designed to infuriate people. View on Google (opens in new tab)
Clinic's reply: Hi there - We hear your frustration and would like to know more about your experience with us. Please reach out to our Client Advocate Team at… Read it on Google (opens in new tab)
John Philhower
Star rating only, no written review.
Clinic's reply: Hi John - Your review has brightened our day! We're happy to see that you and your pet had a great experience with us.
Isa_ serrano
Very thorough and caring View on Google (opens in new tab)
Cherie Thayer
I love Banfield. They’ve been taking care of my dogs for over 20 years. View on Google (opens in new tab)
Adria Cox
Charged me $150 dollars when I took my pup in for anal glands. Internet said it was $30-50. Charged me for an exam that wasn't needed. The vet that came in with me was super sweet, but never again will I go there- over charging like that is crazy. View on Google (opens in new tab)
Clinic's reply: Hi Adria - We hear your frustration and would like to know more about your experience with us. Please reach out to our Client Advocate Team at… Read it on Google (opens in new tab)
Cal Pride
Very nice atmosphere great employees 👍 View on Google (opens in new tab)
Clinic's reply: Hi Cal - Thank you for sharing your experience with us! We appreciate you expressing these kind words to us!
Smokey Stoker
Star rating only, no written review.
Clinic's reply: Hi there - Wow, we're wagging our tails at your rating! Your positive experience means the world to us.
RIVE MCINTOSH
The nurse and doctor were very nice and informative but the wait time is a bit long to leave. I had to step out of the room and ask if the nurse was done seeing my pet. The front desk lady called her on the phone and then she advised me that she was done. So that was a bit… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Rive, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Michel Marlowe
Star rating only, no written review.
Clinic's reply: Hi Michel - We’ve been wagging our tails ever since we saw your review! Thank you fur the review!
Cory Weller
forced reschedules are ludicrous View on Google (opens in new tab)
Clinic's reply: Hi Cory, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)
Work at Banfield Pet Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.