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Real Vet Reviews

Banfield Pet Hospital

131 Towne Dr, Bluffton, SC 29910Part of Banfield Pet Hospital, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 56 out of 100Real Vet ScoreMixedLikely 48–64 given the evidence#11 of 11 scored vets in Bluffton How rankedBottom 10%4.0 from 193 Google ratings (opens in new tab)
How this score was calculated
Ratings fromAvgCount
Google4.00193
  1. Star ratings, weighted: 4.00. Member reviews count 1.5×, 3× with a checked bill.
  2. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.05.
  3. What 1 review say about care: −0.15 stars.
  4. Result: 3.90 stars = 56 / 100. Based on many ratings.
Read the full method
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What's wrong with it?

Many calls and voice messages were never returned in a time when we had serious questions View on Google (opens in new tab)

Clinic's reply: Hi there, our aim is to provide a positive experience to everyone coming to our hospitals. We understand you were not satisfied and would like to follow up on… Read it on Google (opens in new tab)

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