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Real Vet Reviews

Animal Hospital at Baldwin Park

946 Lake Baldwin Ln, Orlando, FL 32814Orange County
Real Vet Score 77 out of 100Real Vet ScoreGoodLikely 74–80 given the evidence#38 of 68 scored vets in Orlando How ranked4.5From 903 ratings across 2 sources4.6 on Google (opens in new tab) (779 reviews)3.8 on Yelp (opens in new tab) (124 reviews)Up 27 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60779
Yelp3.80124
  1. Star ratings, weighted: 4.49. Member reviews count 1.5×, 3× with a checked bill.
  2. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.49.
  3. What 4 reviews say about care: −0.07 stars.
  4. Result: 4.43 stars = 77 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers report mixed experiences regarding the clinic's professionalism and service quality. While some owners praise the medical staff's expertise and demeanor, others have reported issues with administrative policies.

Often praised

  • Several reviewers mention professional and knowledgeable doctors
  • Some owners appreciate the thorough explanation of treatment options
  • Reviewers noted a positive experience for new pets

Common concerns

  • One reviewer reported issues with appointment scheduling policies

Written by AI from the reviews (members' first, then the newest), Sep 27, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
67% positive, 33% negative, (3) mentions

From 4 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (animalhospitalatbaldwinpark.com), checked Nov 1, 2026. Call ahead to confirm.

Credentials
Fear Free certified
Treats
dogscatsexoticssmall mammals
Hours
Monday: 7:00am - 7:00pm Tuesday: 7:00am - 7:00pm Wednesday: 7:00am - 7:00pm Thursday: 7:00am - 7:00pm Friday: 7:00am - 7:00pm Saturday: 8:00am - 1:00pm Sunday: Closed
Veterinarians
Darlene Khouzam
From Google (opens in new tab)

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What's wrong with it?

I had a wonderful experience with Dr. Villanueva! She was kind, caring, compassionate, and extremely knowledgeable. She offered many treatment options for my dog’s anxiety and took the time to explain each one thoroughly. She and Griffin made my anxious dog feel comfortable and… Read the full review on Google (opens in new tab)

Clinic's reply: We are so happy to hear that Annabelle received the attention and care that she deserves. It is a pleasure to be here for you and Annabelle! ♥
Faith Pitts
From Google (opens in new tab)

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What's wrong with it?

Fantastic! View on Google (opens in new tab)

Clinic's reply: Thanks for the fantastic rating, Faith! We're happy to know you enjoyed your experience. Looking forward to your next visit!
JOHN SILKEY
From Google (opens in new tab)

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What's wrong with it?

Quick service and very joyful. Jennalyn (tech) very sweet and a delight to speak with. Doctor was very professional and explained everything. A great experience fir our new puppies. View on Google (opens in new tab)

Clinic's reply: Thank you for sharing your experience with us! We're glad to hear that Jennalyn and the doctor made your visit enjoyable and informative. We look forward to… Read it on Google (opens in new tab)

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