7390 NW 74th St, Medley, FL 33166Miami-Dade County
Florida premises permit active since 1980(veterinary premises permit VE213, responsible vet Thomas James Campbell)Check with the state (opens in new tab)Matched to this clinic by address.
72Real Vet Score 72 out of 100Real Vet ScoreMixedLikely 62–82 given the evidence#138 of 163 scored vets in Miami-Dade County How ranked4.3From 78 ratings across 2 sources4.3 on Google (opens in new tab) (62 reviews)4.5 on Yelp (opens in new tab) (16 reviews)Replies to 100% of Google and Yelp reviews, 3 of 3 negative ones (of 20 read)Down 5 points since September 2026How this score was calculated
Ratings from
Avg
Count
Google
4.30
62
Yelp
4.50
16
Star ratings, weighted: 4.34. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.13 from 8 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.34.
What 14 reviews say about care: −0.04 stars.
Result: 4.30 stars = 72 / 100. Based on a fair number of ratings.
Reviewers report a mix of experiences regarding the quality of medical care and administrative communication. While many owners praise the attentive nature of the veterinary staff, others express frustration with recent changes to the phone system.
Often praised
Several reviewers mention compassionate and attentive medical care.
Multiple reviewers describe the staff as friendly and helpful.
Common concerns
Several reviewers report difficulties reaching the clinic via telephone due to an automated system.
One reviewer mentions concerns regarding limited availability during emergencies.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Gentle with pets
100% positive, 0% negative, (6) mentions
Front desk and staff
100% positive, 0% negative, (6) mentions
Explaining options
75% positive, 25% negative, (4) mentions
Treatment results
100% positive, 0% negative, (3) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
UPDATE: I'm changing my review to 2 stars. They incorporated a new AI system for their receptionist and no one ever answers the phone anymore, and the AI can't book appointments. The AI tells you they will call back, but if you miss the call, you're stuck in an endless loop… Read the full review on Google (opens in new tab)
Clinic's reply: Marlon, thank you for this update, and for trusting us with your babies for almost 10 years! The whole team appreciates it, and so do I. My name is Jason, and… Read it on Google (opens in new tab)
I have been calling for 3 days. I was supposed to pick up my medicine for my dog,Mr. Cooper on Saturday October 11 and not a word from the office. I leave messages wit AI and no response. I guess I will have to move my dogs to the new vet in Miami Springs if no call back. This… Read the full review on Google (opens in new tab)
Clinic's reply: Karen, we are in the middle of a renovation, long overdue after more than 20 years, but that is no excuse. You should never have to call for three days to pick… Read it on Google (opens in new tab)
Phenomenal!!!! They truly care about the animals and took such amazing care of my little 12 year old schnauzer. He’s back to being a happy puppy again. I can’t thank them enough for all the love and care they gave us. 3 different vets gave us no answer and they were the only… Read the full review on Google (opens in new tab)
Clinic's reply: We appreciate this great review so much, Cristy. Thank you so much for trusting us with your pet's care. ❤️🐶
Desde que mi perrita enfermo siempre la lleve con ellos. Me ayudaron me la cuidaron y me la salvaron de morir varias veces. Estoy agradecida con todos en esa clínica por su amor y buen trabajo. Merecen más que5 estrellas merecen 100 estrellas y mas por que aparte de… Read the full review on Google (opens in new tab)
Clinic's reply: ¡Gracias por la excelente critica! Estamos felices de tenerte como cliente.
🐶❤️🐱
I just read about your pre-hurricane miracle of evacuating your entire shelter. I cried throughout the whole video. What an amazing accomplishment! Congratulations to your volunteers AND to all the people of Miami who responded to the critical needs of these animals. We applaud… Read the full review on Google (opens in new tab)
It was my dog and I's first visit. They were very friendly and helpful. We will definitely return. I highly recommend Animal General Hospital. View on Google (opens in new tab)
Clinic's reply: Hi Terry and thank you so much for the nice review! It means a lot to our entire staff. We were so happy to help you with veterinary care near Hialeah for your… Read it on Google (opens in new tab)
Clinic's reply: Hi Evelyn, thanks for the 5 stars. ⭐⭐⭐⭐⭐
We also thank you for being the best part of everything we do at Animal General Hospital, and we look forward to… Read it on Google (opens in new tab)
Wonderful staff and environment. My cat had an ear hematoma and she received wonderful care from the very attentive doctor. Reasonable pricing and very insightful when it came to the approach of my pet’s treatment. ❤️ View on Google (opens in new tab)
Clinic's reply: Hi Rita! Thanks so much for the kind words, and we're so glad to hear your cat received great care at our animal hospital. We'll be here whenever you need us… Read it on Google (opens in new tab)
Very friendly staff and a very comforting environment. Took care of my questions, wants and concerns. Thank you Dr.M for all the help and a big thank you to the staff for helping my little shorty out appreciate you guys best in miami. View on Google (opens in new tab)
Clinic's reply: Thank you so much for the great review and feedback, Real! We're here for your pet's care whenever you need us in the future! 😸🐶