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Real Vet Reviews

Animal Emergency Hospital Volusia

Emergency vetOpen 24 hours

696 S Yonge St Ste d, Ormond Beach, FL 32174Volusia County

Florida premises permit active since 2026(veterinary premises permit VE7455, held by Animal Emergency - Hospital Palm Coast, LLC)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 56 out of 100Real Vet ScoreMixedLikely 52–59 given the evidence#12 of 12 scored vets in Ormond Beach How rankedBottom 10%3.7From 1,020 ratings across 2 sources3.7 on Google (opens in new tab) (1,011 reviews)2.4 on Yelp (opens in new tab) (9 reviews)Google reviews in the last 12 months: 4.5 average from the 45 we've read, above its 3.7 on Google overallReplies to 76% of Google and Yelp reviews, 3 of 6 negative ones (of 45 read)
How this score was calculated
Ratings fromAvgCount
Google3.701,011
Yelp2.409
  1. Star ratings, weighted: 3.69. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.49 from 45 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.90.
  4. What 42 reviews say about care: −0.01 stars.
  5. Result: 3.89 stars = 56 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Animal Emergency Hospital Volusia.

Quoted in Google, Yelp and Facebook reviews

Something else
$338
median of 2 mentions, $275 to $400
Surgery
$4,000
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Many reviewers praise the clinic for its compassionate, professional staff and efficient handling of emergency cases. While most owners report high-quality care and clear communication, a few individuals expressed concerns regarding perceived pressure to purchase additional services or specific instances of unprofessional behavior.

Often praised

  • Several reviewers highlight the compassionate and knowledgeable nature of the medical staff.
  • Many owners appreciate the prompt treatment and effective communication during stressful emergencies.
  • Multiple reviews mention clear, upfront pricing and fair costs for emergency procedures.

Common concerns

  • A few reviewers reported feeling pressured to purchase additional services or supplements.
  • One reviewer noted an instance of unprofessional behavior by staff members.

Written by AI from the reviews (members' first, then the newest), Oct 26, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
91% positive, 9% negative, (32) mentions
Gentle with pets
94% positive, 6% negative, (18) mentions
Treatment results
81% positive, 19% negative, (16) mentions
Explaining options
77% positive, 15% negative, (13) mentions
Cost and billing
70% positive, 30% negative, (10) mentions
Wait times and booking
78% positive, 11% negative, (9) mentions
Clean facilities
100% positive, 0% negative, (3) mentions

From 42 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (animalervolusia.com), checked Oct 25, 2026. Call ahead to confirm.

Treats
dogscatsbirdsexotics
Hours
Open 24/7/365
Mikayla Mason
From Google (opens in new tab)

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What's wrong with it?

upon hearing horror stories about this place from people in my life i've decided to finally add mine. I brought my dog who was not even two years old yet into this emergency hospital because we woke up one day and her shoulder was swollen and she was unable to walk and in… Read the full review on Google (opens in new tab)

Alexis Harper
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What's wrong with it?

I cannot thank DVM Van Nieuwal, DVM Massett and staff enough. In April my cat Cheeto had an obstruction from eating things he should not have, DVM Van Nieuwal did his surgery and saved my little guy. Earlier this month my boyfriend and I brought in our dog Athena as something… Read the full review on Google (opens in new tab)

Bonita Allen
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What's wrong with it?

Was very pleased with staff how efficient they were, they keep me updated on my feathered baby and they were on point. I could not have ask for a more caring group..... View on Google (opens in new tab)

Clinic's reply: Thank you for your kind words! We’re so glad our team was able to keep you informed and provide compassionate care for your feathered baby. We truly appreciate… Read it on Google (opens in new tab)
Patricia Johnson
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My elderly dog had a bad reaction to a new medication. She was severely dehydrated and needed IV fluids. We were greeted immediately by 2 very nice techs who took her to be examined by a very capable vet. I was impressed with her knowledge of my dog's underlying problem and the… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for sharing your experience! We know how scary it can be when your fur baby isn’t feeling well, and we’re so happy our team was there to help… Read it on Google (opens in new tab)
Doug Thomas
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Very accommodating and friendly while providing excellent care and treatment. Highly recommend. View on Google (opens in new tab)

Clinic's reply: Thank you so much for the kind words and recommendation! We’re happy to hear you had a great experience with our team. We truly appreciate you trusting AEHV… Read it on Google (opens in new tab)
Grace Jenkins
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What's wrong with it?

My experience was very exceptional. The staff and the doctor were very friendly, understanding of my concerns and worries. And they did their very best with our dog. They saved her life. Thank you guys so much! View on Google (opens in new tab)

Wendy Hille
From Google (opens in new tab)

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What's wrong with it?

Taking an animal for emergency care is always stressful. Our cat is 16band was having intestinal issues. They diagnosed, gave suggested treatments with prices and treated her. We feel the vet and caretakers care and take you, your animal and cost into consideration during… Read the full review on Google (opens in new tab)

Eileen Pfeiffer
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What's wrong with it?

My little dog was experiencing a medical crisis, and from the moment we arrived, the staff was amazing. I filled out the necessary paperwork, and they immediately took him in for care. The doctor explained what was happening and together we decided on a course of action… Read the full review on Google (opens in new tab)

Jeannine McKinley
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What's wrong with it?

My baby had blood in his urine. I called our regular vet and their message indicated they were in an educational meeting and contact Volusia Animal Hospital in Ormond Beach. I called immediately. The staff was incredibly accommodating, very friendly, gave me up front pricing on… Read the full review on Google (opens in new tab)

Mary B
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What's wrong with it?

Excellent Emergency Veterinarian hospital. My dog is super hyper away from home so they got us right into a private room. Quickly saw my dog and helped me make the best decision for my dog and our situation. They did not pressure me or try to convince me to spend more then I… Read the full review on Google (opens in new tab)

Serenity Star
From Google (opens in new tab)

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What's wrong with it?

Brought my dog in not too long ago for upset tummy/diarrhea. VERY uncomfortable with how aggressively additional services were being pushed..nurse was kind but admitted doctors receive commission based on their cases. Regardless of how that compensation stuff actually works… Read the full review on Google (opens in new tab)

Michael Larson
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What's wrong with it?

Great service and compassionate staff--especially the Vet. Very caring and Knowledgeable Vet. Michael View on Google (opens in new tab)

Holly McQuinn
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Very nice and efficient staff. Have used this place a few times and we were treated well. They understand how much our pets are part of our family. View on Google (opens in new tab)

Ray Parkhurst
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What's wrong with it?

Top notch staff did a great job taking care of our dog View on Google (opens in new tab)

Clinic's reply: Thank you so much for the wonderful review! We’re so happy to hear that you had a great experience with our team and that your dog was well cared for. Our… Read it on Google (opens in new tab)
Theresa Caron
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What's wrong with it?

Thank you to the doctor and staff for the excellent care provided during our visit. Their kindness, compassion, and professionalism were greatly appreciated during a stressful time for our family. We were immediately put at ease. Highly recommend. View on Google (opens in new tab)

Clinic's reply: Thank you so much for your heartfelt review. We truly appreciate you taking the time to recognize our doctor and team. We understand how overwhelming and… Read it on Google (opens in new tab)

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