upon hearing horror stories about this place from people in my life i've decided to finally add mine. I brought my dog who was not even two years old yet into this emergency hospital because we woke up one day and her shoulder was swollen and she was unable to walk and in… Read the full review on Google (opens in new tab)
Animal Emergency Hospital Volusia
Emergency vetOpen 24 hours
696 S Yonge St Ste d, Ormond Beach, FL 32174Volusia CountyFlorida premises permit active since 2026(veterinary premises permit VE7455, held by Animal Emergency - Hospital Palm Coast, LLC)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.70 | 1,011 | |
| Yelp | 2.40 | 9 |
- Star ratings, weighted: 3.69. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.49 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.90.
- What 42 reviews say about care: −0.01 stars.
- Result: 3.89 stars = 56 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Animal Emergency Hospital Volusia.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $338
- Surgery
- $4,000
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate, professional staff and efficient handling of emergency cases. While most owners report high-quality care and clear communication, a few individuals expressed concerns regarding perceived pressure to purchase additional services or specific instances of unprofessional behavior.
Often praised
- Several reviewers highlight the compassionate and knowledgeable nature of the medical staff.
- Many owners appreciate the prompt treatment and effective communication during stressful emergencies.
- Multiple reviews mention clear, upfront pricing and fair costs for emergency procedures.
Common concerns
- A few reviewers reported feeling pressured to purchase additional services or supplements.
- One reviewer noted an instance of unprofessional behavior by staff members.
Written by AI from the reviews (members' first, then the newest), Oct 26, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 91% positive, 9% negative, (32) mentions
- Gentle with pets
- 94% positive, 6% negative, (18) mentions
- Treatment results
- 81% positive, 19% negative, (16) mentions
- Explaining options
- 77% positive, 15% negative, (13) mentions
- Cost and billing
- 70% positive, 30% negative, (10) mentions
- Wait times and booking
- 78% positive, 11% negative, (9) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 42 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (animalervolusia.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscatsbirdsexotics
- Hours
- Open 24/7/365
Reviews
Write a reviewI cannot thank DVM Van Nieuwal, DVM Massett and staff enough. In April my cat Cheeto had an obstruction from eating things he should not have, DVM Van Nieuwal did his surgery and saved my little guy. Earlier this month my boyfriend and I brought in our dog Athena as something… Read the full review on Google (opens in new tab)
Was very pleased with staff how efficient they were, they keep me updated on my feathered baby and they were on point. I could not have ask for a more caring group..... View on Google (opens in new tab)
My elderly dog had a bad reaction to a new medication. She was severely dehydrated and needed IV fluids. We were greeted immediately by 2 very nice techs who took her to be examined by a very capable vet. I was impressed with her knowledge of my dog's underlying problem and the… Read the full review on Google (opens in new tab)
Very accommodating and friendly while providing excellent care and treatment. Highly recommend. View on Google (opens in new tab)
My experience was very exceptional. The staff and the doctor were very friendly, understanding of my concerns and worries. And they did their very best with our dog. They saved her life. Thank you guys so much! View on Google (opens in new tab)
Taking an animal for emergency care is always stressful. Our cat is 16band was having intestinal issues. They diagnosed, gave suggested treatments with prices and treated her. We feel the vet and caretakers care and take you, your animal and cost into consideration during… Read the full review on Google (opens in new tab)
My little dog was experiencing a medical crisis, and from the moment we arrived, the staff was amazing. I filled out the necessary paperwork, and they immediately took him in for care. The doctor explained what was happening and together we decided on a course of action… Read the full review on Google (opens in new tab)
My baby had blood in his urine. I called our regular vet and their message indicated they were in an educational meeting and contact Volusia Animal Hospital in Ormond Beach. I called immediately. The staff was incredibly accommodating, very friendly, gave me up front pricing on… Read the full review on Google (opens in new tab)
Excellent Emergency Veterinarian hospital. My dog is super hyper away from home so they got us right into a private room. Quickly saw my dog and helped me make the best decision for my dog and our situation. They did not pressure me or try to convince me to spend more then I… Read the full review on Google (opens in new tab)
Brought my dog in not too long ago for upset tummy/diarrhea. VERY uncomfortable with how aggressively additional services were being pushed..nurse was kind but admitted doctors receive commission based on their cases. Regardless of how that compensation stuff actually works… Read the full review on Google (opens in new tab)
Great service and compassionate staff--especially the Vet. Very caring and Knowledgeable Vet. Michael View on Google (opens in new tab)
Very nice and efficient staff. Have used this place a few times and we were treated well. They understand how much our pets are part of our family. View on Google (opens in new tab)
Top notch staff did a great job taking care of our dog View on Google (opens in new tab)
Thank you to the doctor and staff for the excellent care provided during our visit. Their kindness, compassion, and professionalism were greatly appreciated during a stressful time for our family. We were immediately put at ease. Highly recommend. View on Google (opens in new tab)
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