Several reviewers praise the clinic for its compassionate, knowledgeable staff and thorough explanations regarding complex treatments. Many owners report feeling well-informed and supported by the team during difficult medical situations.
Often praised
Highly knowledgeable and compassionate doctors
Detailed communication and clear treatment explanations
Kind and attentive support staff
Common concerns
One reviewer reported a negative experience with scheduling policies after multiple last-minute changes.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Gentle with pets
91% positive, 9% negative, (11) mentions
Front desk and staff
100% positive, 0% negative, (11) mentions
Explaining options
100% positive, 0% negative, (9) mentions
Treatment results
83% positive, 0% negative, (6) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
My doodle, Annie had a very large tumor in her liver. She also had kidney cancer, and we desperately searched for something that could help her. We were told it was too risky of a surgery for my 13-year-old doodle by another surgeon. My regular vet recommended Dr Carrissa. Wood… Read the full review on Google (opens in new tab)
Clinic's reply: Dear Kelly,
We are so deeply sorry for the loss of Annie. Thank you for taking the time to share her story with us during such a difficult time, and for… Read it on Google (opens in new tab)
Dr Woods is awesome and very knowledgeable. Her staff is very good with my dog and do there best to make him comfortable without me there. Dr. Woods informs me of any issues and tells me which ones I need to worry about. Since she has moved up to Melbourne I now drive an hour… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for this wonderful review and for your incredible loyalty to Dr. Wood — we don't take it lightly that you make that 90-minute drive to stay… Read it on Google (opens in new tab)
I can’t say enough praise for Dr. Ruddle and Jose. We took our dog in for surgery to have a few bumps removed and the second we met with Dr. Ruddle we were extremely confident in her treatment for our dog. After surgery her attentiveness with our dog, and how our dog looks after… Read the full review on Google (opens in new tab)
Clinic's reply: What a gift to read this — thank you. Moments like these are exactly why we do what we do. From the very first consultation, our goal is for every family to… Read it on Google (opens in new tab)
Our dog received a preliminary diagnosis of stage 5 cancer from a local pet hospital. We immediately made an appointment with animal cancer care clinic (first available was almost two weeks away). When our dog’s condition unexpectedly worsened not even a week later, we called… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for sharing your experience and for your thoughtful review. We're grateful for the opportunity to have cared for your pet, and we appreciate you… Read it on Google (opens in new tab)
I cannot say enough good things about this clinic and the incredible care they’ve given our dog during such a difficult time. The entire staff has been so kind, compassionate, and supportive every step of the way. Dr. Roof is extremely knowledgeable and always takes the time to… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review! We will pass along.
Finally a place that cares about your pet! They are here to do what's right for the health of your animal. Great service and absolutely love the staff. Easy 5 stars. View on Google (opens in new tab)
Clinic's reply: Thank you for your kind review! We are happy to be here for all of our animal patients!
We've been seeing this clinic for several months now. Unfortunately due to a family emergency and the stomach flu we had to reschedule 2 appointments last minute. Let me tell you the insensitive and cruel response we received. The next appointment we were to bring our dog who… Read the full review on Google (opens in new tab)
Clinic's reply: Please accept our sincere apologies for your recent experience. We are truly sorry that we did not meet your expectations; our goal is always to provide… Read it on Google (opens in new tab)
Edgar loved the staff members. Every time he came in he was purring and would go to them for attention and love. They tried their hardest to give him as much life as possible, until it became too much on him. When it came time, they gave Edgar a quick and peaceful passing… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review, Morgan!
I had a wonderful experience with the team at ECT. From start to finish, the entire process was handled with professionalism, warmth, and incredible attention to detail.
The staff took the time to thoroughly explain the procedure and what to expect at every step. They never… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for such a thoughtful and detailed review. We're grateful for your kind words and glad to hear your experience reflected the standard of care we… Read it on Google (opens in new tab)
Compassionate. They always give thorough explanations.
2026 UPDATE: I have to update my review. I have moved to a different state and for simpler procedures with a different dog, I miss Dr. Roof even more! In retrospect, the prices I paid here in 2023-2024 were extremely… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind review!
Amazing staff who knows all the dogs by name over the phone. I've been to 10 appointments for my dog's stelfonta cancer treatments and have always been impressed with their staff. Dr. Erin Roof is very knowledgeable and has taken time to thoroughly explain everything on a white… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review, Janie!
Everyone at this office was amazing. They were really kind and understanding. They treated our dog so nicely. I've been trying to get a urine sample for over a week and my dog hasn't been cooperative. The vet actually went on a short walk with us and got the urine… Read the full review on Google (opens in new tab)
Clinic's reply: Thanks for your kind review, Dawn!
Everyone at Animal Cancer Care Clinic was absolutely amazing. They were extremely kind and provided as many options for treatment as possible, knowing that everyone's situations are different. Our dog's last few months were tolerable and happy because of the treatment she… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review, Maddison!
This is an amazing facility. The doctors there really care about your fur babies. Although it does take a bit of time to get results back, but that's understandable. Would highly recommend them if you have issues with your pets for a cancer issue. We are praying that ours is not… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind review, Donna!