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Real Vet Reviews

Animal & Exotic Medical Center

18962 N Dale Mabry Hwy, Lutz, FL 33548Hillsborough County

Florida premises permit active since 2007(veterinary premises permit VE3605)Check with the state (opens in new tab)Matched to this clinic by address.

(813) 269-5200Clinic website (opens in new tab)Facebook (opens in new tab)Compare
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Real Vet Score 84 out of 100Real Vet ScoreGoodLikely 79–89 given the evidence#5 of 10 scored vets in Lutz How ranked4.6 from 273 Google ratings (opens in new tab)Replies to 100% of Google and Yelp reviews (of 20 read)
How this score was calculated
Ratings fromAvgCount
Google4.60273
  1. Star ratings, weighted: 4.60. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.70 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.62.
  4. What 17 reviews say about care: −0.02 stars.
  5. Result: 4.60 stars = 84 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Animal & Exotic Medical Center.

Quoted in Google, Yelp and Facebook reviews

Sick or injured
$500
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Several reviewers praise the clinic for its compassionate care and expertise, particularly regarding exotic pets like guinea pigs, birds, and reptiles. The facility is frequently noted for its professional staff and clear communication regarding treatment plans.

Often praised

  • Multiple reviewers highlight the knowledgeable and passionate nature of the medical staff.
  • Several owners report high levels of compassion and care for both domestic and exotic animals.
  • Reviewers appreciate the transparent pricing and upfront explanation of costs.

Common concerns

  • One reviewer reported a significant delay in receiving prescribed medication due to a technical error.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
82% positive, 18% negative, (11) mentions
Gentle with pets
100% positive, 0% negative, (6) mentions
Explaining options
80% positive, 20% negative, (5) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (animalandexoticmedicalcenter.vetstreet.com), checked Nov 8, 2026. Call ahead to confirm.

Treats
birdssmall mammalsreptilesdogscats
Services
wellness examsvaccinesdental caresurgeryx-raysultrasoundin-house labhospice and euthanasiamicrochippinglaser therapy
Hours
Mon-Fri: 8:00am - 6:00pm Sat: 9:00am - 1:00pm Sun: Closed
Veterinarians

Reviews

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All reviewsMember reviewsWith price paidGoogle
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David Guevara
From Google (opens in new tab)

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What's wrong with it?

Terrible customer service. Spend $500. Doctor here said he was going to give my pet antibiotics. Somehow the tech messed up apparently so I didn’t receive them till a week later after calling multiple times. I called and asked for a call from the doctor and they said I wouldn’t… Read the full review on Google (opens in new tab)

Clinic's reply: We understand how stressful it can be when your pet is sick, and we're sorry to hear that you were frustrated with your experience. We would like to clarify… Read it on Google (opens in new tab)
Jesse Popov
From Google (opens in new tab)

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What's wrong with it?

Dr. Tony doesn't mince words, and is a passionate veterinarian persistently trying to learn more and improve his ability to provide for his patients. I once heard he was away on a conference, which is quite uncommon even for veterinarians. His dedication to see more than just… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for your thoughtful review and kind words about Dr. Tony and our team. We are grateful for the trust you've placed in us to care for your bearded… Read it on Google (opens in new tab)
Carrie Herz
From Google (opens in new tab)

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What's wrong with it?

We love Dr. Tony and staff View on Google (opens in new tab)

Clinic's reply: We’re so grateful for your review! We truly appreciate your support and are so glad to hear you love Dr. Tony and our staff. It means a lot to our team, and we… Read it on Google (opens in new tab)
Debbie hill
From Google (opens in new tab)

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What's wrong with it?

They are so passionate and caring for animals that are brought in. View on Google (opens in new tab)

Clinic's reply: Thank you so much for your kind words! We truly care about every animal that comes through our doors, and it means a lot to know that our passion and… Read it on Google (opens in new tab)
Brandon Pacillo
From Google (opens in new tab)

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What's wrong with it?

Best vet I’ve ever been to. Extremely low wait time and knowledgeable staff. View on Google (opens in new tab)

Clinic's reply: We sincerely appreciate you sharing your experience! We’re glad you had a great experience with our team and appreciate you recognizing our staff and… Read it on Google (opens in new tab)

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