We've been taking all of our fur. Babies here for over a decade. View on Google (opens in new tab)
Aloma Jancy Animal Hospital
3370 Pet Country Ct, Oviedo, FL 32765Seminole CountyFlorida premises permit active since 2008(veterinary premises permit VE3696)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.20 | 499 | |
| Yelp | 2.90 | 74 |
- Star ratings, weighted: 4.03. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.94 from 16 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.03.
- What 13 reviews say about care: −0.20 stars.
- Result: 3.82 stars = 53 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers report a mixed experience regarding staff interactions, noting high praise for the medical team's expertise while highlighting significant inconsistencies in front-desk service.
Often praised
- Several reviewers mention thorough and compassionate care from the veterinarians.
- Multiple owners appreciate the reasonable pricing and willingness to work on costs.
- Some reviewers highlight the ability to accommodate last-minute appointments.
Common concerns
- Several reviewers report unprofessional or rude behavior from front-desk staff.
- Multiple reviewers mention long wait times and poor phone communication.
Written by AI from the reviews (members' first, then the newest), Oct 28, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 43% positive, 57% negative, (7) mentions
- Explaining options
- 60% positive, 40% negative, (5) mentions
- Wait times and booking
- 50% positive, 50% negative, (4) mentions
- Cost and billing
- 100% positive, 0% negative, (3) mentions
From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (alomajancy.net), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogsexotics
- Services
- wellness examsvaccinesdental caresurgeryspay and neuterx-raysin-house labemergency careboardingmicrochipping
- Hours
- Opening Hour : M-S 8:00AM - 6:00 PM Sun 2:00 PM - 5:00 PM
- Veterinarians
- Dr. Robert Sindler, D.V.M.
Reviews
Write a reviewVery thorough Vet, explained in detail. Left the office confident of the care and treatment received. View on Google (opens in new tab)
Who ever the male receptionist or male staff with the terrible attitude is needs an adjustment to how they provide service over the phone. View on Google (opens in new tab)
Thank you Dr. Sindler and Team! I’m so grateful for the kindness and compassion shown to me and my cats. Everyone was incredibly considerate, took wonderful care of my cats, and truly listened to my concerns. I also really appreciated how reasonably priced the care was. They… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Got us in very quickly. Worked with us on the cost. My kitty is doing much better View on Google (opens in new tab)
Very awful service, no call back after hours of waiting. Would not help with dog that passed away. View on Google (opens in new tab)
Star rating only, no written review.
Really great. View on Google (opens in new tab)
Just experienced the worst customer service at this place by non other than Alejandro. I've been going there for many years and they have made enough money off of me but no more. I used to ignore this guy in the past as he been the rudest from the beginning. But this time… Read the full review on Google (opens in new tab)
We recently had to make the heartbreaking decision to euthanize our beloved dog, and this veterinary office made one of the worst days of our lives even more painful. From the moment we arrived, the staff—especially the woman at the front desk—treated us with a complete lack of… Read the full review on Google (opens in new tab)
They told me what was wrong with my cat & how to fix it & the price. didn't pressure me into getting it done there. View on Google (opens in new tab)
I needed an appointment ASAP they took me in last minute and treated us like family thank you so much highly recommend 10/10 ⭐️⭐️⭐️⭐️⭐️ View on Google (opens in new tab)
I have been bringing my animals there for over a decade. Only have been getting normal vaccinations etc. Vets there have always been nice personable and good with animals but their office staff has always been lacking. Never had to use them in an emergency thank goodness so I… Read the full review on Google (opens in new tab)
Star rating only, no written review.
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