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Real Vet Reviews

Viera East Veterinary Center

Emergency vet

5405 Village Dr, Rockledge, FL 32955Brevard County
(321) 639-9888Clinic website (opens in new tab)Compare
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Real Vet Score 98 out of 100Real Vet ScoreExcellentLikely 97–99 given the evidence#5 of 58 scored vets in Brevard County How rankedTop 10%4.8From 573 ratings across 2 sources4.8 on Google (opens in new tab) (555 reviews)4.0 on Yelp (opens in new tab) (18 reviews)Replies to 100% of Google and Yelp reviews (of 20 read)Up 7 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.80555
Yelp4.0018
  1. Star ratings, weighted: 4.78. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 5.00 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.82.
  4. What 13 reviews say about care: +0.13 stars.
  5. Result: 4.95 stars = 98 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers frequently describe the clinic as having a compassionate and professional staff that treats pets with care. Several owners expressed high levels of satisfaction with the consistent quality of service provided by the medical team.

Often praised

  • Several reviewers praise the caring and gentle nature of the staff.
  • Multiple reviewers mention the professionalism and friendliness of the front desk.
  • Reviewers noted that the clinic is accommodating with scheduling.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (9) mentions
Explaining options
100% positive, 0% negative, (4) mentions
Gentle with pets
100% positive, 0% negative, (4) mentions

From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Reviews

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Kathryn Elbert
From Google (opens in new tab)

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What's wrong with it?

Dr. Basabe and his staff are consistently at their best. View on Google (opens in new tab)

Clinic's reply: Thank you for your kind words and for recognizing the efforts of Dr. Basabe and the team. We're thrilled to hear about your positive experience and look… Read it on Google (opens in new tab)
katrina Dupouy
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What's wrong with it?

Excellent service. staff really friendly View on Google (opens in new tab)

Clinic's reply: Thank you for your positive feedback! We're thrilled to hear that you enjoyed our service and found our staff friendly. We look forward to serving you again in… Read it on Google (opens in new tab)
cory hernest
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What's wrong with it?

Very accommodating and professional. View on Google (opens in new tab)

Clinic's reply: Thank you for your positive feedback! We're delighted to hear that you found our service accommodating and professional. We look forward to serving you again… Read it on Google (opens in new tab)
sailor bill
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for the 5-star rating! We appreciate your support!
Madison Manuel
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What's wrong with it?

Staff is always very nice and sweet to my animals. Dr. Burns is so sweet and it’s clear she cares so much. We don’t want to go anywhere else! View on Google (opens in new tab)

Clinic's reply: Thank you for your kind words and for trusting us with your pets' care. We're delighted to hear that you have had positive experiences with our staff and Dr… Read it on Google (opens in new tab)

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