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Real Vet Reviews

Tuscawilla Animal Hospital

Emergency vet

1101 E Tuskawilla Pt, Winter Springs, FL 32708Seminole County

Florida premises permit active since 1991(veterinary premises permit VE1872, responsible vet Alex G Suero)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 80 out of 100Real Vet ScoreGoodLikely 77–83 given the evidence#29 of 45 scored vets in Seminole County How ranked4.4From 730 ratings across 2 sources4.6 on Google (opens in new tab) (644 reviews)3.2 on Yelp (opens in new tab) (86 reviews)Replies to 39% of Google and Yelp reviews (of 18 read)Down 4 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60644
Yelp3.2086
  1. Star ratings, weighted: 4.43. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.67 from 18 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
  4. What 14 reviews say about care: +0.01 stars.
  5. Result: 4.51 stars = 80 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers frequently describe the clinic as a compassionate, family-oriented practice where staff members are noted for being patient with nervous pets. Several owners report feeling well-informed by the doctors and appreciate the team's willingness to work with them on pricing.

Often praised

  • Staff are described as attentive, knowledgeable, and caring
  • Doctors take time to explain procedures and answer questions
  • The clinic is noted for handling anxious or aggressive pets with patience

Common concerns

  • One reviewer reported a significant disagreement between doctors regarding a diagnosis

Written by AI from the reviews (members' first, then the newest), Oct 27, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (8) mentions
Gentle with pets
83% positive, 17% negative, (6) mentions
Treatment results
67% positive, 33% negative, (6) mentions
Explaining options
100% positive, 0% negative, (5) mentions
Cost and billing
100% positive, 0% negative, (4) mentions

From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (tuscawillavet.com), checked Oct 25, 2026. Call ahead to confirm.

Credentials
Fear Free certified
Treats
dogscats
Services
wellness examsdental caresurgeryboardingemergency care
Languages
SpanishFrench
Hours
Monday-Friday: 7:30 am to 6:00 pm Saturday: 8:30 am to 12:30 pm Sunday: Closed
Veterinarians
K Roges
From Google (opens in new tab)

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What's wrong with it?

Dr Alex Suero is really good. However the younger doctors there are a bit lacking in judgement and experience. I had been coming there for 2 years with my 2 pups. Our first not so great experience was with Dr. Chimienti. Luckily our follow up was with Dr. Monica who basically… Read the full review on Google (opens in new tab)

Clinic's reply: I’m sorry you left feeling uncertain about the care Tia received. I tried reaching you by phone to discuss your concerns directly, but I also wanted to respond… Read it on Google (opens in new tab)
Dondi Ali
From Google (opens in new tab)

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What's wrong with it?

I had an appointment set for my My cat 2x weeks out, it turned into a emergency, staff member Courtney, change my appointment immediately understanding and caring about my situation, then my cat's primary Vet took control Doc Monica Suero, the Daughter of the Great Doc Suero… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for taking the time to share such a thoughtful review. It truly means so much to all of us It was our pleasure to care for Faith-Hope, and I… Read it on Google (opens in new tab)
Kevin P
From Google (opens in new tab)

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What's wrong with it?

WARNING!!!!!!!!!!! DO NOT USE THIS VETERINARIAN CLINIC!!! We experienced the worst care for our cat, ultimately causing him to pass on the way to Emergency Veterinary Hospital. They will respond to this review as they have done with every other poor review they have received, in… Read the full review on Google (opens in new tab)

Clinic's reply: We are truly sorry for the loss of your pet, and losing a pet after 21 years is an incredibly painful experience, and we understand the depth of your grief… Read it on Google (opens in new tab)

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