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Real Vet Reviews

The Bird & Exotic Hospital

Emergency vet

6147 Lake Worth Rd, Greenacres, FL 33463Palm Beach County

Florida premises permit active since 2022(veterinary premises permit VE6392, held by South Florida Exotic Veterinary Services LLC)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 92 out of 100Real Vet ScoreExcellentLikely 88–96 given the evidence#26 of 125 scored vets in Palm Beach County How ranked4.6From 221 ratings across 2 sources4.6 on Google (opens in new tab) (191 reviews)4.4 on Yelp (opens in new tab) (30 reviews)Replies to 5% of Google and Yelp reviews (of 20 read)Up 7 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60191
Yelp4.4030
  1. Star ratings, weighted: 4.57. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.95 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.66.
  4. What 17 reviews say about care: +0.14 stars.
  5. Result: 4.80 stars = 92 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers frequently describe the clinic as a highly skilled facility specializing in exotic pets like birds, reptiles, and small mammals. Multiple owners report that the staff is exceptionally knowledgeable and provides attentive care for various species.

Often praised

  • Several reviewers praise the staff's expertise with diverse exotic animals.
  • Multiple reviewers mention the kindness and professionalism of the front desk and nursing staff.
  • Several reviewers highlight the clinic's ability to handle emergency cases effectively.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (12) mentions
Gentle with pets
100% positive, 0% negative, (5) mentions
Treatment results
100% positive, 0% negative, (5) mentions
Explaining options
100% positive, 0% negative, (3) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

andrew werner
From Google (opens in new tab)

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What's wrong with it?

I visited with my wife Vanessa regarding our ferret Chunt several years ago (2023) We knew he was entering late stage adrenals and insulanoma. (This is common in ferrets due to strict breeding regulations meaning that Marshall pets and their tiny genetic pool for breeding cause… Read the full review on Google (opens in new tab)

Evelyn Villa
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Natasha L
From Google (opens in new tab)

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What's wrong with it?

I had a wonderful experience at Bird and Exotic Hospital with Dr. Jena Dicharry. From the start, everything was incredibly organized. They sent forms ahead of time, so when I arrived there was no need to repeat information, which made the visit feel smooth and thoughtful. The… Read the full review on Google (opens in new tab)

Clinic's reply: Natasha, it was a pleasure having you and Skai come visit. Skai is such a cute parrotlet and we are looking forward to seeing you both you in the future. If… Read it on Google (opens in new tab)
Kayla Grzeszczak
From Google (opens in new tab)

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What's wrong with it?

This hospital is great!! Dr. Dicharry Van Houten was very knowledgeable about turtles and took great care of my baby Shelly, who is feeling much better. View on Google (opens in new tab)

Quilla
From Google (opens in new tab)

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What's wrong with it?

The best exotic vet you can get for your pets. I’ve been bringing my ferrets here for about 4 years, maybe even longer, and they have always been incredibly caring, attentive, and wonderful with them. Simply the best in Palm Beach County. View on Google (opens in new tab)

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