Ken Collina
Always excellent. View on Google (opens in new tab)
Clinic's reply: Thank you, Ken, for your positive review! We appreciate you taking the time to share your experience.
Thanks,
Spring Oaks Animal Care Center
Spring Oaks Animal Care Center
152 McGregor Rd, DeLand, FL 32720Volusia CountyReal Vet Score 89 out of 100Real Vet ScoreGoodLikely 86–91 given the evidence#4 of 11 scored vets in DeLand How ranked4.7From 740 ratings across 2 sources4.7 on Google (opens in new tab) (699 reviews)3.9 on Yelp (opens in new tab) (41 reviews)Replies to 96% of Google and Yelp reviews (of 45 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 699 | |
| Yelp | 3.90 | 41 |
- Star ratings, weighted: 4.66. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.76 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.68.
- What 35 reviews say about care: +0.04 stars.
- Result: 4.72 stars = 89 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Spring Oaks Animal Care Center.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $50
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers frequently praise the clinic for its compassionate, attentive, and professional staff who provide high-quality care during both routine visits and difficult medical situations. While most owners report positive experiences with the facility's cleanliness and communication, some noted issues regarding administrative miscommunications and specific billing concerns.
Often praised
- Highly compassionate and empathetic staff
- Thorough and attentive veterinary care
- Clean and well-maintained facility
Common concerns
- Occasional administrative miscommunications
- Issues with certain front desk interactions
- Concerns regarding specific billing for services
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 96% positive, 4% negative, (23) mentions
- Explaining options
- 70% positive, 30% negative, (10) mentions
- Gentle with pets
- 100% positive, 0% negative, (10) mentions
- Treatment results
- 80% positive, 20% negative, (5) mentions
- Clean facilities
- 100% positive, 0% negative, (5) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
- Cost and billing
- 67% positive, 33% negative, (3) mentions
From 35 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewJill Pendleton
Our family was treated so well while visiting this veterinarian. They were so gentle and kind during an extremely emotional and difficult visit. I would highly recommend to anyone and everyone. View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words. We’re grateful our team could provide your family with compassion, gentleness, and support during such a difficult time… Read it on Google (opens in new tab)
Dale Shaw
Star rating only, no written review.
Clinic's reply: Thank you for your review! We appreciate the 5-star rating.
Thanks,
Spring Oaks Animal Care Center
M C
Great Staff. Dr Jackson does his own follow up phone calls. View on Google (opens in new tab)
Clinic's reply: Thank you so much for the review! We’re thrilled to know that your experience at Spring Oaks Animal Care Center was a positive one. It’s always our goal to… Read it on Google (opens in new tab)
Linda Sousa
After nearly 8 yrs finally found the perfect place for my dog. Professional, kind n knowledgeable. They treated my dog wonderful during his scared times. View on Google (opens in new tab)
Clinic's reply: We can’t thank you enough for your 5-star review, Linda! Your support and feedback motivate us to keep delivering the best care possible. We’re grateful for… Read it on Google (opens in new tab)
Danny Rowley
Star rating only, no written review.
Clinic's reply: Thank you for the 5-star rating! We appreciate the feedback.
Thanks,
Spring Oaks Animal Care Center
Patricia Oaks
Star rating only, no written review.
Clinic's reply: Thank you for your review! We appreciate the 5-star rating.
Thanks,
Spring Oaks Animal Care Center
Sandi Schwirtz
We have been using Dr Alshouse for all our cats since she opened in the late 80s. The drs and staff are all kind and caring. We know that our pets have received the best care from Spring Oaks and would not go anywhere else. View on Google (opens in new tab)
Clinic's reply: Thank you so much, Sandi, for the review! We’re thrilled to know that your experience at Spring Oaks Animal Care Center was a positive one. It’s always our… Read it on Google (opens in new tab)
Virginia Smith
Dr Jackson is an amazing, caring, careful Vet. I have used him for my pets for the last 8 years as well as two of my favorite people have. Our Community is blest to have Dr.Jackson at Spring Oaks Animal Hospital. View on Google (opens in new tab)
Robert Bateman
Star rating only, no written review.
Clinic's reply: Thank you for the 5-star rating! We appreciate the feedback.
Thanks,
Spring Oaks Animal Care Center
Stephanie Bartholomew
The staff was very friendly and helpful. They were so good with my cat Judy. I would recommend them to any animal owner! View on Google (opens in new tab)
Clinic's reply: Stephanie, your 5-star review absolutely made our day! Our team is passionate about providing top-notch care, and it means the world to know that we’ve earned… Read it on Google (opens in new tab)
Catalina Aguirre Hoffman
Star rating only, no written review.
Clinic's reply: Thank you for your review! We appreciate the 5-star rating.
Thanks,
Spring Oaks Animal Care Center
Sydney Falle
My cat had his annual wellness visit and everything was quick, thorough, and easy! Scheduling an appointment online was very straightforward, and the doctor (we saw Dr. Jim Jackson) as well as the vet tech were both pleasant to interact with. They made sure to answer any… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much, Sydney, for the amazing review! We’re thrilled to know that your experience at Spring Oaks Animal Care Center was a positive one. It’s… Read it on Google (opens in new tab)
Beth Eaton
I love this vet. They are so welcoming! My dogs love to come here. I have gone through several veterinarian places I am finally glad I found one that makes me feel like they are family. View on Google (opens in new tab)
Clinic's reply: We can’t thank you enough for your 5-star review, Beth! Your support and feedback motivate us to keep delivering the best care possible. We’re grateful for… Read it on Google (opens in new tab)
Jennifer Kard
Very kind and attentive. View on Google (opens in new tab)
Clinic's reply: Thank you for such kind words, Jennifer! Your pet’s well-being is our highest priority, and we're glad to hear that you had such a positive experience with us… Read it on Google (opens in new tab)
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