Tina Fader
Great caring staff, very clean, always accommodating! And, my dogs LOVE to come here! View on Google (opens in new tab)
Scott Mill Animal Hospital
3101 Plummer Cove Rd, Jacksonville, FL 32223Duval CountyFlorida premises permit active since 2018(veterinary premises permit VE5355)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 100 out of 100Real Vet ScoreExcellentLikely 99–100 given the evidence#1 of 61 scored vets in Jacksonville How rankedTop 10%4.9From 164 ratings across 2 sources4.9 on Google (opens in new tab) (152 reviews)5.0 on Yelp (opens in new tab) (12 reviews)Replies to 0% of Google and Yelp reviews (of 20 read)Up 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.90 | 152 | |
| Yelp | 5.00 | 12 |
- Star ratings, weighted: 4.91. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 5.00 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.89.
- What 17 reviews say about care: +0.14 stars.
- Result: 5.00 stars = 100 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently describe the clinic as a compassionate and professional environment where staff members are attentive to both pets and their owners. Several reviewers highlight the thorough communication provided during consultations.
Often praised
- Staff are described as kind, patient, and welcoming
- Doctors take time to explain treatment options clearly
- The facility is noted for being clean and accommodating
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (12) mentions
- Gentle with pets
- 100% positive, 0% negative, (6) mentions
- Cost and billing
- 100% positive, 0% negative, (4) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (4) mentions
- Explaining options
- 100% positive, 0% negative, (3) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewHope E
Scott Mill Animal Hospital is an amazing facility who I have trusted for years with my dog Shakespeare and now two cats Birdie and Lewis. They are so kind, explain whats going on, and truly love all animals that walk in. From reception to the doctors, to the techs, everyone's a… Read the full review on Google (opens in new tab)
Jim Culbert
The staff's dedication and care are truly remarkable. The doctor always takes the time to thoroughly address any issues. They have provided exceptional care for our rescue dog Dallas, graciously assisting us during his time of need. I couldn't have asked for better care and… Read the full review on Google (opens in new tab)
Kay B. Day
Dr. Moore and all the staff at Scott Mill Animal Hospital are tops. They were able to treat our dog for a tumor on his eyelid--four other vets had advised it was too risky. It turned out Dr. Moore could take care of it, and you cannot even tell the tumor was there. They're… Read the full review on Google (opens in new tab)
R B
**update 07/21/2025: Still using this vet. Dr Moore is amazing. Actually, everyone at this office is amazing. I trust them implicitly with Jack. They are always so attentive, very loving with Jack. I think Jack trusts them as much as I do. I fully appreciate having a place to… Read the full review on Google (opens in new tab)
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