Geoff Benedict
Rude on the phone. Going elsewhere. View on Google (opens in new tab)
Pebblebrooke Animal Hospital
15205 Collier Blvd Unit 101, Naples, FL 34119Collier CountyFlorida premises permit active since 2023(veterinary premises permit VE6598)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 67 out of 100Real Vet ScoreMixedLikely 58–76 given the evidence#21 of 26 scored vets in Naples How ranked4.5From 120 ratings across 2 sources4.5 on Google (opens in new tab) (105 reviews)4.1 on Yelp (opens in new tab) (15 reviews)Google reviews in the last 12 months: 3.5 average from the 10 we've read, below its 4.5 on Google overallReplies to 25% of Google and Yelp reviews, 1 of 5 negative ones (of 20 read)Down 7 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 105 | |
| Yelp | 4.10 | 15 |
- Star ratings, weighted: 4.45. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.05 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.38.
- What 15 reviews say about care: −0.21 stars.
- Result: 4.17 stars = 67 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Pebblebrooke Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Surgery
- $500
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report a polarized experience at the clinic, with many praising the medical expertise and compassion of the doctors while others report significant issues with front-desk communication.
Often praised
- Several reviewers praise the doctors for being knowledgeable and caring.
- Multiple owners describe the staff as friendly and welcoming.
Common concerns
- Several reviewers mention that phone staff can be rude or difficult to reach.
- One reviewer notes a lack of availability for urgent appointments.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 67% positive, 33% negative, (9) mentions
- Gentle with pets
- 100% positive, 0% negative, (5) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewAgnes Russell
Star rating only, no written review.
Clinic's reply: Thank you for your 5 ⭐️ review. We appreciate you.
DF
Best hospital in the area! My dogs only want to go there View on Google (opens in new tab)
Clinic's reply: Thanks for the kind words. We appreciate it.
Paul Wilson
Excellent experience for me and my beautiful cat slinky. Everybody was kind helpful and especially concerned with my cat's health. View on Google (opens in new tab)
Clinic's reply: Paul it was such a pleasure to meet you and Slinky. We know Slinky means the world to you and we hope that Slinky can is with us for a long time to come… Read it on Google (opens in new tab)
Brielle Simmons
We have the pleasure of seeing Dr. Sherry Stokes at Pebblebrooke Animal Hospital and it has been great each time we’ve been! You can tell they’re all animal lovers. Dr. Stokes is very down to earth, knowledgeable and passionate about what she does. I trust my baby Bear is in… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for such kind words.
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