This is money hungry irresponsible vet office who does not provide quality care. When my wife expressed concerns in an email and later in a review, instead of taking accountability they initially ignored us and then made excuses. In their response to my wife’s review they… Read the full review on Google (opens in new tab)
Maitland Animal Hospital
671 N Orlando Ave, Maitland, FL 32751Orange CountyFlorida premises permit active since 2024(veterinary premises permit VE7027)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 529 | |
| Yelp | 3.60 | 40 |
- Star ratings, weighted: 4.62. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.20 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.52.
- What 16 reviews say about care: −0.05 stars.
- Result: 4.47 stars = 79 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Maitland Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $49
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its friendly, knowledgeable staff and the thorough care provided by the veterinarians. While many owners report a positive experience with patient communication, some others expressed frustration regarding specific treatment plans and administrative issues.
Often praised
- Staff are frequently described as kind, welcoming, and professional.
- Veterinarians are noted for being thorough and taking time to explain medical information.
- The clinic is praised for its ability to make pets feel comfortable during visits.
Common concerns
- Some reviewers reported feeling that treatment plans were overly complex or required too many appointments.
- One reviewer mentioned a lack of communication regarding specific specialty limitations.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (14) mentions
- Explaining options
- 57% positive, 43% negative, (7) mentions
- Cost and billing
- 0% positive, 100% negative, (3) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
- Treatment results
- 33% positive, 67% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (orlandovets.com), checked Nov 8, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgerylaser therapyemergency careurgent care walk-ins
- Hours
- Monday: 8:00 am - 5:30 pm Tuesday: 8:00 am - 5:30 pm Wednesday: 8:00 am - 5:30 pm Thursday: 8:00 am - 5:30 pm Friday: 8:00 am - 5:30 pm Saturday: 8:00 am - 2:00 pm Sunday: Closed
- Veterinarians
- Dr. Amanda ThomasFlorida license VM13353, current
- Dr. Jessica LannesFlorida license VM9797, current
- Dr. Sherri BassoFlorida license VM7517, current
Reviews
Write a reviewExtremely disappointing experience. I would not recommend this clinic. My experience left me feeling that they were more interested in getting me to pay for multiple appointments and tests than efficiently caring for my dog. At my dog’s initial appointment, I was told he would… Read the full review on Google (opens in new tab)
Courteous, very helpful and professional I would recommend Maitland animal hospital to everyone View on Google (opens in new tab)
⭐️⭐️⭐️⭐️⭐️ Maitland Animal Hospital is absolutely amazing. Every single staff member is incredible — kind, patient, and truly caring. From the moment you walk in, you feel welcomed and supported, and it’s so clear how much they genuinely love animals. My dogs LOVE coming here… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Work at Maitland Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.