Bianca Santos
Encantada con el personal y con el servicio brindado hacia a mi mascota. View on Google (opens in new tab)
Lake Nona Animal Clinic
12263 Andric Ln, Orlando, FL 32827Orange CountyReal Vet Score 91 out of 100Real Vet ScoreExcellentLikely 89–94 given the evidence#14 of 68 scored vets in Orlando How ranked4.7From 507 ratings across 2 sources4.7 on Google (opens in new tab) (468 reviews)4.5 on Yelp (opens in new tab) (39 reviews)Replies to 0% of Google and Yelp reviews (of 18 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 468 | |
| Yelp | 4.50 | 39 |
- Star ratings, weighted: 4.68. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.83 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
- What 16 reviews say about care: +0.07 stars.
- Result: 4.79 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently praise the clinic for its professional, compassionate staff and high level of customer service. Many owners report feeling well-informed and supported during both routine care and complex procedures.
Often praised
- Several reviewers mention attentive and knowledgeable staff
- Multiple reports of clear communication regarding treatments
- Several owners appreciate the lack of aggressive upselling
Common concerns
- One reviewer reported a delay in processing a medication refill
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (8) mentions
- Explaining options
- 83% positive, 17% negative, (6) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (lakenonaanimalclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- vaccinesmicrochippingsurgerydental carewellness exams
- Hours
- Monday - Friday 7:30am - 6:00pm Saturday: 8:00am - 12:00pm
- Veterinarians
- Dr. Miguel RiveraFlorida license VM9326, current
- Dr. Ina HernandezFlorida license VM10226, current
- Dr. Yeimarie Quintana-Melendez
- Adriana Lopez-Diaz, DVMFlorida license VM17922, current
Reviews
Write a reviewCielo G
Had an appointment with Dr. Rivera and I had to come here to share the wonderful experience I had! He was so thorough and explained everything that was going on with potential diagnoses. He was kind, patient, and sweet with my frenchie. I felt at ease and confident of his care… Read the full review on Google (opens in new tab)
Lynn F.
From Yelp
Totally helped with my young male cat when he stopped eating. Listened to the problems and provided advice and guidance which I didn't receive from a local animal hospital. View on Yelp (opens in new tab)
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