Jack Groh
I highly recommend coming here. I’m never going back to Forever Vets again. I wish I switched over sooner. Thanks to Dr. Murphy for taking care of my baby View on Google (opens in new tab)
Intracoastal West Veterinary Hospital
7860 Gate Pkwy Unit 110, Jacksonville, FL 32256Duval CountyFlorida premises permit active since 2025(veterinary premises permit VE7244)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 91 out of 100Real Vet ScoreExcellentLikely 86–95 given the evidence#15 of 61 scored vets in Jacksonville How ranked4.5From 194 ratings across 2 sources4.5 on Google (opens in new tab) (173 reviews)4.6 on Yelp (opens in new tab) (21 reviews)Google reviews in the last 12 months: 5.0 average from the 14 we've read, above its 4.5 on Google overallReplies to 0% of Google and Yelp reviews (of 20 read)Up 11 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 173 | |
| Yelp | 4.60 | 21 |
- Star ratings, weighted: 4.51. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 5.00 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.63.
- What 17 reviews say about care: +0.14 stars.
- Result: 4.76 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently describe the clinic as having a welcoming, boutique atmosphere with a highly knowledgeable and compassionate team. Multiple owners noted that the staff takes significant time to provide personalized care and education for their pets.
Often praised
- Several reviewers praise the staff's extensive knowledge and professionalism.
- Multiple reviews highlight the compassionate and patient handling of anxious or fearful pets.
- Reviewers frequently mention the friendly, welcoming atmosphere of the clinic.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (13) mentions
- Gentle with pets
- 100% positive, 0% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewTaylor O'Byrne
I wish I could give them 10 stars! We had the privilege of bringing our cat here for the past year and a half and it has been the most wonderful experience. He had a bite history and was marked as fearful in the shelter so it was important to us to find a vet that understood the… Read the full review on Google (opens in new tab)
Quincey Williams
Very friendly, informative,helpful overall best service and very affordable they took very good care of my fur baby absolutely adore them this rating doesn't give this Company of vet services justice.❤️ View on Google (opens in new tab)
Baileigh Smith
I have never had a bad experience at this vet. I have a 6mo old Golden Retriever who has had health issues since we got him at 9 weeks old. I am at the vet once or twice a month and they have been nothing but fantastic. My Bowie loves coming to visit his friends at this office… Read the full review on Google (opens in new tab)
Lorraine Mendez
They were the most compassionate, patient and caring that clinic I’ve been to in Jacksonville. My dog Meena is skittish/shy and they allowed her to go at her pace which made the vet visit experience wonderful! I feel like despite being a busy clinic they were so caring and… Read the full review on Google (opens in new tab)
Work at Intracoastal West Veterinary Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.