I have taken my dog to this clinic for a little over 5 years off and on. Truthfully, as least as I possibly could. The staff there is disgustingly rude, not only to the customers, but they treat the pets inconsiderately as well. They nickel and dime you for everything, and add… Read the full review on Google (opens in new tab)
East Orange Animal Hospital
11937 E Colonial Dr, Orlando, FL 32826Orange CountyFlorida premises permit active since 2001(veterinary premises permit VE2992, responsible vet Mark Perreault)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 596 | |
| Yelp | 4.40 | 57 |
- Star ratings, weighted: 4.76. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.45 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.68.
- What 18 reviews say about care: −0.03 stars.
- Result: 4.66 stars = 86 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for East Orange Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Wellness exam
- $166
- Something else
- $84
- Vaccines
- $36
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate staff, thorough communication, and ability to accommodate same-day appointments. While many owners report high levels of trust in the medical care provided, some others expressed dissatisfaction regarding front-desk interactions and pricing transparency.
Often praised
- Compassionate and attentive staff
- Willingness to see patients on short notice
- Thorough answers to owner questions
Common concerns
- Rude or unwelcoming front-office behavior
- High costs for routine visits
- Lack of clarity regarding necessary tests
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 78% positive, 22% negative, (9) mentions
- Explaining options
- 83% positive, 17% negative, (6) mentions
- Cost and billing
- 50% positive, 50% negative, (4) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Wait times and booking
- 100% positive, 0% negative, (3) mentions
From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (eastorangevet.com), checked Nov 8, 2026. Call ahead to confirm.
- Services
- wellness examssurgerydental carex-rayslaser therapygroomingboarding
Reviews
Write a reviewStar rating only, no written review.
Your entire staff is excellent! I wish I could give you 6 stars! Thanks for everything you do for our cats. View on Google (opens in new tab)
I have been taking all my animals to East Orange animal hospital with Dr.Mark Perreault for over 20 years now. His entire team and staff run a 1st class operation.They are true professional's and your pet will be in excellent hands and recieve outstanding care.❤ View on Google (opens in new tab)
Our dogs love Drs. Perreault and Roden and we appreciate the time each of them takes to listen to our concerns and/or answer our questions. Highly recommend! View on Google (opens in new tab)
Work at East Orange Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.