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Real Vet Reviews

Copper Point Veterinary Hospital

15220 E Colonial Dr, Orlando, FL 32826Orange County

Florida premises permit active since 2022(veterinary premises permit VE6255)Check with the state (opens in new tab)Matched to this clinic by address.

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Real Vet Score 72 out of 100Real Vet ScoreMixedLikely 66–79 given the evidence#49 of 68 scored vets in Orlando How ranked4.6From 200 ratings across 2 sources4.6 on Google (opens in new tab) (196 reviews)3.0 on Yelp (opens in new tab) (4 reviews)Replies to 100% of Google and Yelp reviews, 5 of 5 negative ones (of 20 read)Down 12 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60196
Yelp3.004
  1. Star ratings, weighted: 4.57. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.00 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.44.
  4. What 16 reviews say about care: −0.13 stars.
  5. Result: 4.31 stars = 72 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers report a polarized experience at the clinic, with many praising the long-term care and compassion of the medical team while others report significant issues with wait times and staff interactions.

Often praised

  • Several reviewers praise the doctors for being knowledgeable and thorough.
  • Multiple owners mention the compassionate and supportive nature of the staff.
  • Many reviewers highlight the clinic's ability to build long-term relationships with clients.

Common concerns

  • Some reviewers report experiencing very long wait times.
  • A few reviewers express dissatisfaction with pricing for basic services.
  • Several reviewers report poor communication and unprofessional behavior from specific staff members.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
90% positive, 10% negative, (10) mentions
Gentle with pets
83% positive, 17% negative, (6) mentions
Explaining options
60% positive, 40% negative, (5) mentions
Wait times and booking
0% positive, 100% negative, (3) mentions
Treatment results
100% positive, 0% negative, (3) mentions

From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (copperpointvet.com), checked Nov 8, 2026. Call ahead to confirm.

Treats
dogscats
Services
dental caresurgeryvaccinesmicrochipping
Veterinarians
  • Dr. Privette

Reviews

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Rachel Acosta
From Google (opens in new tab)

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What's wrong with it?

We’ve been bringing our pets to Dr. Privette for over 15 years, and when he opened Copper Point, even though it’s further from us, we never thought twice about following him there. We literally pass at least seven other animal hospitals / vets just to see him. He’s the only one… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for the wonderful review Mrs. Acosta! We appreciate your loyalty, the continued trust you place in us for the care of your pets, and the appreciation… Read it on Google (opens in new tab)
Yusmara
From Google (opens in new tab)

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What's wrong with it?

The excessive prices, the very bad attention, I waited a long time for them to attend to me and then they charged me a lot of money for just putting on a vaccine, never go to that clinic View on Google (opens in new tab)

Clinic's reply: "Yusmara" we have confirmed that this review, along with the one posted by Zenaida, were made by individuals associated with Ms Gabriela Diaz and Mr Osmel… Read it on Google (opens in new tab)
Zenaida
From Google (opens in new tab)

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What's wrong with it?

The worst clinic I've ever been to in Orlando, I took my dog and received very bad attention, Mrs. Linda who is Dr. Allen's wife treated me very badly, I asked her some questions about my dog and he had a very bad shape and mistreated me and my puppy, I would never go back there View on Google (opens in new tab)

Clinic's reply: "Zenaida" we have confirmed that this review, along with the one posted by Yusmara, were made by individuals associated with Ms Gabriela Diaz and Mr Osmel… Read it on Google (opens in new tab)
osmel garcia
From Google (opens in new tab)

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What's wrong with it?

If you are interested in receiving services from this clinic, do not do it. This clinic practically kidnapped my puppy. I went to get a microchip and after making me wait for more than three hours, they would not let me take my baby because they wanted me to schedule another… Read the full review on Google (opens in new tab)

Clinic's reply: For anyone considering hiring a pet sitter in the Orlando area, please read and beware....."Osmel G" (Rover.com pet sitter providing pet sitting services in… Read it on Google (opens in new tab)
Gabriela Díaz
From Google (opens in new tab)

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What's wrong with it?

The worst experience in that place, the service was terrible, after they made me wait a long time to treat my puppy, they then wouldn't let me see what they were doing to my puppy and they treated me extremely badly when I asked them to tell me what they were doing to him, never… Read the full review on Google (opens in new tab)

Clinic's reply: For anyone considering hiring a pet sitter in the Orlando area, please read and beware....."Osmel G" (Rover.com pet sitter providing pet sitting services in… Read it on Google (opens in new tab)

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