Lisa Valeriay
Great experience. Very compassionate staff. View on Google (opens in new tab)
Clinic's reply: Hi, Lisa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Brandon Lakes Animal Hospital
6151 Delancey Station St, Riverview, FL 33578Hillsborough CountyReal Vet Score 92 out of 100Real Vet ScoreExcellentLikely 90–94 given the evidence#12 of 89 scored vets in Hillsborough County How ranked4.7From 885 ratings across 2 sources4.7 on Google (opens in new tab) (817 reviews)4.3 on Yelp (opens in new tab) (68 reviews)Replies to 100% of Google and Yelp reviews (of 20 read)Up 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 817 | |
| Yelp | 4.30 | 68 |
- Star ratings, weighted: 4.67. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.75 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.69.
- What 15 reviews say about care: +0.11 stars.
- Result: 4.80 stars = 92 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Brandon Lakes Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $65
median of 3 mentions, $45 to $248
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers frequently describe the staff as compassionate, welcoming, and dedicated to providing high-quality care for their pets. Many owners express a high level of trust in the medical team's ability to handle both routine visits and more urgent situations.
Often praised
- Multiple reviewers praise the kindness and compassion of the staff.
- Several owners report feeling well-informed and comfortable during consultations.
- Reviewers mention that the facility is reliable for various levels of care, including surgery.
Common concerns
- One reviewer noted difficulties with the prescription fulfillment process.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (12) mentions
- Gentle with pets
- 100% positive, 0% negative, (5) mentions
- Explaining options
- 100% positive, 0% negative, (4) mentions
- Cost and billing
- 67% positive, 33% negative, (3) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewAndrea Carr
I'm so happy I found Brandon Lakes Animal hospital! My kitten got a pretty nasty eye infection and they were able to get us in the same day to treat her. The entire staff is sooooo nice. And their prices are very reasonable. View on Google (opens in new tab)
Clinic's reply: Hi, Andrea. We are thrilled to learn that you had a positive experience with us!
Thomas Miller
Dr. Haire wonderful and compassionate thank you View on Google (opens in new tab)
Clinic's reply: Thank you so much for leaving us a stellar review, Thomas !
Leora Lastinger
Never get prescriptions from the office. They completely rape you on fees. For one of my dogs medicines for a 3 month supply (180 pills) they want $248.00. The online pharmacy charges for 3 1/2 month supply (200 pills) was only $65.28. I had to get a small supply to last until… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for bringing this to our attention. Occasionally, computer or system errors can occur, and we’re sorry for any inconvenience or frustration this may… Read it on Google (opens in new tab)
Yvonne T
The team at Brandon Lakes Animal Hospital is unmatched, the care provided for my two cats has been exceptional and Dr.Taggard is amazing. All of the vet techs and assistants are wonderful as well and always there to answer my questions. I have referred many friends to this… Read the full review on Google (opens in new tab)
Clinic's reply: Your feedback is highly appreciated, Yvonne . Thank you for the review!
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