We have been using AVH for many years and have nothing but admiration for their superb compassion and professionalism. Their staff are all respectful and I cannot imagine a better veterinary service for my pets. Well recommended! View on Google (opens in new tab)
Advanced Veterinary Hospital
Emergency vet
1334 US Hwy 19 N, Holiday, FL 34691Pasco CountyFlorida premises permit active since 2009(veterinary premises permit VE3921)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 87 | |
| Yelp | 3.30 | 12 |
- Star ratings, weighted: 3.92. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.82 from 17 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.00.
- What 17 reviews say about care: −0.37 stars.
- Result: 3.63 stars = 45 / 100. Based on a fair number of ratings.
What people paid
Amounts pet owners reported for Advanced Veterinary Hospital.
Quoted in Google, Yelp and Facebook reviews
- Emergency visit
- $2,500
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers provide conflicting accounts regarding the quality of care at Advanced Veterinary Hospital, with some praising the staff's professionalism while others report significant communication issues. While many owners express high satisfaction with specific doctors and surgical outcomes, several others report frustration with administrative delays and perceived lack of empathy.
Often praised
- Several reviewers praise the staff for being knowledgeable, professional, and compassionate.
- Multiple reviewers mention successful surgical procedures and positive long-term care.
Common concerns
- Several reviewers report significant delays in receiving phone call-backs from the office.
- Some reviewers express frustration regarding communication styles and perceived lack of empathy during difficult cases.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Treatment results
- 38% positive, 63% negative, (8) mentions
- Gentle with pets
- 57% positive, 43% negative, (7) mentions
- Front desk and staff
- 67% positive, 33% negative, (6) mentions
- Explaining options
- 20% positive, 80% negative, (5) mentions
- Cost and billing
- 75% positive, 25% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (advancedveterinaryhospital.com), checked Oct 4, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examssurgerydental carex-raysin-house labemergency careboardinggroomingorthopedic surgery
- Payment options
- CareCredit
- Hours
- Mon-Fri 8:00 AM - 6:00 PM Sat Temporarily closed due to COVID Sun Closed
- Veterinarians
- Dr. Jennifer Kern, DVMFlorida license VM7750, current
- Dr. Scott Dieter, DVMFlorida license VM11000, current
Reviews
Write a reviewJust so you know, if you write a bad review they will drop you as a client lol. I had another cat that needed to go in since this was his current vet that had all of his curreht records. I called last week for an appointment and the receptionist fumbled around when I told her… Read the full review on Google (opens in new tab)
Have an appointment to uthenize my Moms dog been sitting in the room for over 45 minutes...this is excruciating!!! Finally the (owner) doctor comes in and starts to argue with me because I'm upset on how long it took... Really? I will never ever go back there for any of my… Read the full review on Google (opens in new tab)
The company used to be good, but lately it has not been the best. We have been waiting at least 16 days for the elusive call back. All of this for ear drops. I also reported to Google they are now closed on Saturdays. Did you lose the interest in caring of animals they way you… Read the full review on Google (opens in new tab)
I spent over thousands to find our what was wrong my dog Trooper Dr Dieter did not tell me how bad he was or I would have have made that sad choice. He gave me HOPE. There wasn't any. Trooper died in front of me at home !!!!!! I called to speak to Dr.Dieter and I asked why… Read the full review on Google (opens in new tab)
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